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FAQ

What's crowdfunding? - +

Crowdfunding is an alternative method to ask funds for a project. The idea is that the accumulated small efforts of many (the crowd) can result in huge projects! But careful, there's crowdfunding and crowdfunding...

There are 4 types of crowdfunding:

  1. Donation crowdfunding: the public gives funds without expecting anything in return.
  2. Reward crowdfunding: the public gives funds for a non-financial reward, such as an object or service.
  3. Lending crowdfunding: the public becomes the creditor (owner of the debt) of the company and expects the reimbursement of any funds advanced with interest.
  4. Equity crowdfunding: the public becomes a shareholder of the company.

Hello crowd! practices the two former types of crowdfunding, via donation and rewards.

 

What's Hello crowd!? - +
Hello crowd! is Hello bank!'s crowdfunding platform, in collaboration with Ulule. Hello crowd! is a platform based on rewards and donations. It offers Internet users the unique opportunity to back entrepreneurial, creative or solidarity projects.

On Hello crowd!, the internet user financing a project ("contributor") receives a non-financial reward that is often proportional to the amount of the contribution. But the contributor may also choose not to receive anything in return. Careful, the contributor will only receive the chosen reward if the project backed reaches its financing target. If not, the project owner does not receive the money and the contributor is automatically reimbursed.

You've got it in one. On Hello crowd!, every crowdfunding campaign must reach 100% of its financing target if the project owner is to receive money. This is what we call the "all or nothing" principle. Because at the end of the day, the aim of Hello crowd! is that all projects should be completed.

Who's Ulule? - +
Ulule is the greatest player in the European crowdfunding sector. Since it launched in October 2010, Ulule has helped to finance tens of thousands of projects, thanks to users from 183 countries. This represents more than a million members! In summary, the high-level partner boasts a wide community, in-depth experience in crowdfunding and provides true support to Hello crowd! project owners, every step of the way.

Each project submitted to Ulule via Hello crowd! is studied extensively by Ulule experts available to answer every single of your questions. They will help you improve your project, from its description to highlighting its strong points before it is put on-line.

Who can use Hello crowd!? - +
Anyone over the age of 18, regardless of their nationality and where they live, can finance a project on Hello crowd!.

As a project owner, you must also have a Belgian bank account. That's it! Whether you are a private individual, self-employed, a company or still, a non-profit organisation, you can propose a project on Hello crowd!.

How do I fund a project? - +

It's relatively easy. Before telling you all about the steps you’ll have to take, it's imperative that you understand that your contribution will only be paid to the project owner if the financial target reaches 100%. If not, your contribution is paid back to you.

This all being said, to finance a project just click on:

  • the "Contribute" button on the project page;
  • the chosen reward (a list of rewards is available on the project page).

You only need a bankcard! But you can also pay with a credit card (Visa & MasterCard).

 
Will my project be automatically accepted? - +

No. To be eligible, a project on Hello crowd! must:

  • prove an entrepreneurial, creative or solidarity objective,
  • boast a collective scope, which means that it must benefit other people than the project owner. For example, it's not possible to finance the renovation works of your house on Hello crowd!, although it is possible if you want to transform it to turn it into a day-care centre for toddlers,
  • lead to a concrete realisation.

Whereas some platforms will accept every sort of project, regardless of feasibility or quality, Hello crowd! prefers to focus on balance. A list of non-eligible projects is available but you can rest assured that every project will be thoroughly analysed by a project manager from Ulule, Hello crowd!'s partner. The project manager will ensure that the project fully responds to the platform's eligibility criteria, will verify the project credibility and that of the project owner.

Ultimately, this moderation proves positive for everyone. Project owners don't lose time in a project without potential and contributors don't waste their time in financing campaigns that have very little chance of ever seeing the light of day.

Have you got an idea? Propose your project.

 
How much does it cost to launch a campaign on Hello crowd!? - +
You won't need to spend any money to launch your campaign or for the personalised advice and backing of the coaches. Hello crowd!'s 8,07% commission (VAT and transaction fees included) will only be deducted once your project reaches its financial target. The target isn't reached? You won't have to pay a cent.
 
Is there a minimum and maximum amount to launch a campaign? - +
The financial target to reach on Hello crowd! is of minimum €5 and maximum €100 000. And if your campaign does really well, this amount can go up to a maximum amount of €400 000. This means that if you reach that sum (and we're keeping our fingers crossed that you do!), we end the campaign once €400 000 is collected.
 

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